Contact Us

Contact Us

Modenoro customer support is available by email for questions concerning products, orders, shipping, returns, refunds, or website use.

Customer Support: support@modenoro.com

When contacting us about an existing order, please include:

• Your order number
• The email address used to place the order
• The relevant product name
• A clear description of your question or issue
• Photographs if an item arrived damaged, defective, or incorrect

Please do not send full payment-card numbers, bank details, passwords, or other sensitive financial information by email.

Return Requests

Contact support@modenoro.com before sending a return. We will provide the applicable return instructions and the correct return address.

Modenoro offers a 30-day return window. Final-sale items are not returnable. For a return unrelated to a product-quality issue, the customer is responsible for return shipping costs.

Available shipping methods, shipping charges, and estimated delivery times are displayed at checkout before payment.